Privacy Policy

Effective Date: 03/01/2021

At Sapiens Physical Therapy, we are committed to protecting the privacy and security of your personal information. This Privacy Policy outlines how we collect, use, and protect your personal data, particularly in relation to the text messaging services we provide to keep you informed about your appointments, treatment, and other services.

1. Information We Collect

When you engage with our services, you may provide us with certain personal information, including but not limited to:

Your name, contact information (email, phone number), and appointment details.
Consent to receive text messages related to appointments, treatments, and other important information related to your care.

2. Text Messaging Services

By providing your phone number and opting in to receive text messages, you consent to receiving appointment reminders, treatment updates, billing notices, and other healthcare-related communications via text message. You may opt out of these messages at any time by following the opt-out instructions included in each message or by contacting us directly.

3. Use of Your Information

We use the information you provide us, including your phone number and consent to receive text messages, solely for the purpose of communicating with you about your care. These communications may include:

Appointment reminders or scheduling changes.
Updates regarding your treatment or progress.
Administrative or billing-related notices.

4. Data Security

We take reasonable measures to ensure the confidentiality and security of your personal information, including data related to text message communications. This includes using secure channels for communication and limiting access to authorized personnel only.

5. Non-Disclosure to Third Parties

We do not share, sell, or disclose your personal information, including text messaging consent data, to any third parties for marketing or other unrelated purposes. Your data will only be used for the purposes outlined in this Privacy Policy and will not be shared with third parties unless required by law, regulation, or to protect your health and safety.

6. Opt-In and Consent

By providing your phone number and opting into our text messaging service, you give explicit consent to receive communications from us. You are not required to opt-in to text messaging to receive care at our practice, and opting out will not affect your access to services.

You may withdraw your consent or opt-out of text messages at any time by:

Following the opt-out instructions provided in any text message we send.
Contacting our office directly at 516-340-9501.

7. Accessing or Updating Your Information

You have the right to access, correct, or delete the personal information we maintain about you. To request any changes to your information, please contact us at 516-340-9501.

8. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. Any updates will be posted on this page, and the "Effective Date" will be revised accordingly. Please review this Privacy Policy periodically.

9. Contact Us

If you have any questions or concerns about our Privacy Policy or how we handle your personal information, please contact us at:

Sapiens Physical Therapy
68 West Main St, Oyster Bay NY, 11771
Phone: 516-340-9501
Email: info@sapienspt.com